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Terms of service

Last Updated: [9/22/2024]

Welcome to Ingram Pharmacy!

These Terms of Service govern your use of our website, located at ingrampharmacy.ca, and the services we provide. By accessing or using our site, you agree to comply with these terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old to use our services. By using our site, you represent that you meet this age requirement.

2. Services Provided

Ingram Pharmacy offers a variety of services, including:

  • Prescription and over-the-counter medications
  • Home health care services
  • Ostomy supplies and support
  • Related health products and services

All prescription medications will only be dispensed with a valid prescription from a licensed healthcare provider.

3. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Product Information

We strive to provide accurate and up-to-date information about our products and services. However, we do not guarantee the accuracy or completeness of this information. Always consult a healthcare provider for medical advice and before starting any new medications or treatments.

5. Pricing and Payment

All prices are listed in Canadian dollars and are subject to change without notice. We accept various payment methods, which will be detailed during the checkout process. By placing an order, you agree to pay the total amount shown at checkout.

6. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary based on location and other factors. We are not responsible for delays caused by shipping carriers or events beyond our control.

7. Returns and Refunds

Please refer to our Return Policy for information on returns, refunds, and exchanges.

8. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Ingram Pharmacy or its content suppliers and is protected by copyright and other intellectual property laws.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, Ingram Pharmacy shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use our services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ingram Pharmacy, its affiliates, and their respective officers, directors, and employees from any claims, losses, liabilities, damages, and expenses arising out of your use of our services or violation of these terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law principles.

13. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any significant changes by posting a notice on our website or by email. Your continued use of our services after any changes constitutes acceptance of the new terms.

14. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at ingrampharmacyonline@gmail.com or 250-746-5191.